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Deployed in minutes, by anyone in your team
Let your users
vibe-use your app.
Add an AI agent in your product, that lets them chat to do what they want.
Activate New Users
Self-Serve Any Feature
Assist In-Context
Activate New Users
Self-Serve Any Feature
Assist In-Context
Activate New Users
Self-Serve Any Feature
Assist In-Context
Your users want to prompt your app
They are already asking ChatGPT for help about your product.
Give them an AI, inside your app, that can actually do the work for them.
Analytics
Monitor & understand your users
Analytics
Monitor & understand your users
Measure what matters
Track activation, completion, and time-to-value. Know which flows convert.
Capture what users actually ask
Monitor every session
Control every flow
Surface insights automatically
Measure what matters
Capture what users actually ask
Monitor every session
Control every flow
Surface insights automatically
Measure what matters
Capture what users actually ask
Monitor every session
Control every flow
Surface insights automatically
How it works
Build and deploy in minutes
How it works
Build and deploy in minutes
Add to any page
Navigate in your app to any page, and click to place an AI assistant there. That's it.
Set it up in minutes
Test, iterate & deploy
Single snippet install
Add to any page
Set it up in minutes
Test, iterate & deploy
Single snippet install
Add to any page
Set it up in minutes
Test, iterate & deploy
Single snippet install
Customers
Results speak for themselves
Customers
Results speak for themselves
Millions+
users
Millions+
users
Millions+
users
Tandem is trusted by industry leaders with millions of users across a wide range of industries.
SaaS / CRM
How Sellsy Uses Tandem to Drive +18% Activation Lift and Transform User Onboarding
Tandem helps Europe's leading CRM platform guide 22,000 companies through complex onboarding flows, turning small business users into activated customers without human intervention
Read full case study
Read full case study
SaaS / CRM
How Sellsy Uses Tandem to Drive +18% Activation Lift and Transform User Onboarding
Tandem helps Europe's leading CRM platform guide 22,000 companies through complex onboarding flows, turning small business users into activated customers without human intervention
Read full case study
Read full case study
SaaS / CRM
How Sellsy Uses Tandem to Drive +18% Activation Lift and Transform User Onboarding
Tandem helps Europe's leading CRM platform guide 22,000 companies through complex onboarding flows, turning small business users into activated customers without human intervention
Read full case study
Read full case study
Financial Services / Bank
How Qonto Uses Tandem to Drive Feature Adoption and Revenue Expansion for 1M+ Users
Tandem helps Europe's leading business finance platform activate users, accelerate product adoption, and unlock new revenue streams through AI-guided in-app experiences
Read full case study
Read full case study
Financial Services / Bank
How Qonto Uses Tandem to Drive Feature Adoption and Revenue Expansion for 1M+ Users
Tandem helps Europe's leading business finance platform activate users, accelerate product adoption, and unlock new revenue streams through AI-guided in-app experiences
Read full case study
Read full case study
Financial Services / Bank
How Qonto Uses Tandem to Drive Feature Adoption and Revenue Expansion for 1M+ Users
Tandem helps Europe's leading business finance platform activate users, accelerate product adoption, and unlock new revenue streams through AI-guided in-app experiences
Read full case study
Read full case study
SaaS / VoIP
How Aircall Uses Tandem to Drive 20% Higher Activation for Self-Serve Accounts
Tandem helps the cloud-based phone system provider transform complex technical onboarding into conversational guidance, enabling thousands of small businesses to self-activate without human intervention
Read full case study
Read full case study
SaaS / VoIP
How Aircall Uses Tandem to Drive 20% Higher Activation for Self-Serve Accounts
Tandem helps the cloud-based phone system provider transform complex technical onboarding into conversational guidance, enabling thousands of small businesses to self-activate without human intervention
Read full case study
Read full case study
SaaS / VoIP
How Aircall Uses Tandem to Drive 20% Higher Activation for Self-Serve Accounts
Tandem helps the cloud-based phone system provider transform complex technical onboarding into conversational guidance, enabling thousands of small businesses to self-activate without human intervention
Read full case study
Read full case study
Who uses it
In-app AI for every team
Who uses it
In-app AI for every team
Growth
Turn more trials into paying customers. Guide users to their aha moment faster, reduce drop off, and convert without sales touches.
Trial Conversion
Activation Rate
Time-to-Value
Product
Ship adoption, not just features. Surface the right capability at the right moment and see what users actually struggle with.
Feature Adoption
Engagement
Completion Rates
Support & CX
Resolve issues before they become tickets. Handle L2 questions in context and deliver consistent help across every touchpoint.
Ticket Deflection
Resolution Time
CSAT
Operations
Standardize how users get help across your product. Build once, maintain easily, measure everything.
Ticket Volume
Escalations
Team
Bandwidth
Revenue
Expand when users are ready, not when your calendar says so. Surface upgrade paths based on actual usage.
Expansion Revenue
Upsell Rate
NRR
Customer Success
Help users master complex features without scheduling a call. Turn struggling accounts into power users.
Health Score
Churn Rate
Product Adoption
WHAT IT DOES
The most advanced AI capabilities
WHAT IT DOES
The most advanced AI capabilities
Understands natural language
Solves in context
Executes actions
Navigates anywhere
Drives multi step processes
Triggers proactively
Understands natural language
Users describe what they need in their own words. The assistant figures out the intent and responds.
Natural language
Intent recognition
Understands natural language
Solves in context
Executes actions
Navigates anywhere
Drives multi step processes
Triggers proactively
Understands natural language
Users describe what they need in their own words. The assistant figures out the intent and responds.
Natural language
Intent recognition
Understands natural language
Solves in context
Executes actions
Navigates anywhere
Drives multi step processes
Triggers proactively
Understands natural language
Users describe what they need in their own words. The assistant figures out the intent and responds.
Natural language
Intent recognition
Security
Enterprise-grade security and compliance
Security
Enterprise-grade security and compliance
SOC2 Type II
GDPR Compliant
AES-256 Encryption
Frequently asked questions
Got Questions? Don’t worry, we’ve got the Answers.
Frequently asked questions
Got Questions? Don’t worry, we’ve got the Answers.
Can we really deploy this without engineers?
Yes. Your team can build and deploy agents in under 10 minutes. Engineers might need to do a one-time SDK installation (literally copy-paste a script tag), but after that, zero engineering involvement needed for agent creation and deployment.
Can we really deploy this without engineers?
Yes. Your team can build and deploy agents in under 10 minutes. Engineers might need to do a one-time SDK installation (literally copy-paste a script tag), but after that, zero engineering involvement needed for agent creation and deployment.
Can the copilot escalate to humans?
Yes. Tandem can hand off to human support when needed, passing along full context of what's been tried.
Can the copilot escalate to humans?
Yes. Tandem can hand off to human support when needed, passing along full context of what's been tried.
Who on my team would actually use this?
Customer Success: Fix onboarding flows killing activation Support: Address root causes of tickets, not just symptoms Product Ops: Run experiments without waiting for sprints Growth: Fix conversion drops immediately Even engineers use it for quick fixes outside sprint cycles
Who on my team would actually use this?
Customer Success: Fix onboarding flows killing activation Support: Address root causes of tickets, not just symptoms Product Ops: Run experiments without waiting for sprints Growth: Fix conversion drops immediately Even engineers use it for quick fixes outside sprint cycles
Do we need to change our tech stack?
No. One script tag, works with any modern web app (React, Vue, Angular, whatever). No backend changes, no API integrations required.
Do we need to change our tech stack?
No. One script tag, works with any modern web app (React, Vue, Angular, whatever). No backend changes, no API integrations required.
What if our product changes?
Tandem adapts or notifies you. In most cases, our AI experience continues. In many cases, it can even self-repair (detect if a button changed CSS selector for instance). Worst case, for major changes, it doesn't break. The user experience just reverts to your UI and you get notified. No broken experience.
What if our product changes?
Tandem adapts or notifies you. In most cases, our AI experience continues. In many cases, it can even self-repair (detect if a button changed CSS selector for instance). Worst case, for major changes, it doesn't break. The user experience just reverts to your UI and you get notified. No broken experience.
What can this AI do beyond chatting?
They can fill forms, click buttons, validate inputs, catch errors, navigate users through flows, pull data from your interface, and even complete multi-step workflows. Think of them as mini-employees inside your product who can see what users see and take action.
What can this AI do beyond chatting?
They can fill forms, click buttons, validate inputs, catch errors, navigate users through flows, pull data from your interface, and even complete multi-step workflows. Think of them as mini-employees inside your product who can see what users see and take action.
Does this replace our existing chatbot?
Depends on your setup. Tandem isn't a support ticketing system - it's for fixing specific broken flows where users struggle. Deploy it surgically at problem points (complex onboarding, confusing checkout, error states). Keep your chatbot for general support.
Does this replace our existing chatbot?
Depends on your setup. Tandem isn't a support ticketing system - it's for fixing specific broken flows where users struggle. Deploy it surgically at problem points (complex onboarding, confusing checkout, error states). Keep your chatbot for general support.
How do we maintain quality and brand consistency?
You control everything: the agent's tone, exact phrases, which actions they can take, and where they appear. Set guardrails once, agents follow them always. Product team keeps full visibility and veto power.
How do we maintain quality and brand consistency?
You control everything: the agent's tone, exact phrases, which actions they can take, and where they appear. Set guardrails once, agents follow them always. Product team keeps full visibility and veto power.
How do you handle sensitive user data?
We never store your users' data. Agents work in real-time on the client side. You can configure Tandem to ignore specific sensitive fields (SSN, credit cards, etc). SOC2 Type II compliant.
How do you handle sensitive user data?
We never store your users' data. Agents work in real-time on the client side. You can configure Tandem to ignore specific sensitive fields (SSN, credit cards, etc). SOC2 Type II compliant.