Your product's

AI-copilot

Lives natively in your app. Users prompt, Tandem explains, guides, and completes tasks for them.

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Unblock your users at every stage of their journey

Your users don't think in clicks and menus. They think in outcomes. Tandem bridges that gap.

Select a use case
to preview its benefits

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Tandem increased conversion to paid by 20% for 1-25 seats accounts.

Small businesses were struggling with decisions our AM typically guide. Now Tandem gives every user what feels like their own Customer Success Manager. Check how they did it →

Tom Chen

CPO @ Aircall

Turn every user prompt into product intelligence

Every request reveals what users actually need. No surveys. No guesswork. Just pure, unfiltered intent data that drives product decisions.

  • Capture real user intents

    Skip the guesswork. See the exact problems users try to solve and why they fail. Build features for actual needs, not imagined ones.

  • Boost conversions using users' own language

    Discover the exact words that resonate. Uncover which features actually close deals. Mirror user language in your messaging for instant connection.

  • Prevent churn with proactive assistance

    Identify at-risk accounts before they leave. Deploy targeted interventions at scale. Transform struggling users into success stories with 1:1 precision.

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    Enterprise-grade security and compliance

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    SOC2 Type II

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    GDPR Compliant

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    AES-256 Encryption

    Instant ROI on the metrics that matter

    Conversion

    Get users to their "aha moment" in minutes, not days.

    Time-to-value

    Users complete setup 3x faster with AI assistance.

    Ticket deflection

    Deflect 70% of tickets by answering questions instantly & contextually.

    Retention

    Keep users engaged by solving problems before they leave.

    Activation cost

    Let reps focus on revenue while AI handles the rest.

    Revenue expansion

    Unlock premium features as users discover advanced capabilities.

    And add a magical touch to your app

    Lots of tickets? Users dropping? Talk to us, we can help.

    Your processes and playbooks, amplified

    Native integration, right inside your product

    Tandem embeds directly into your UI, no clunky overlays or bolt-ons. Your users stay in the flow of your app while Tandem guides them through complex setups, feature adoption, and workflows.

    No engineering needed

    Your non-technical teams can design, update, and launch user flows without touching code. Tandem can operate your product’s UI and even take action on behalf of the user, so your CS and Product teams scale guidance effortlessly.

    Precision control for every use case

    Decide exactly where and when to deploy Tandem in your product. Guide specific user segments, target key features, or trigger contextual help at the right moment—without disrupting the rest of the experience.

    Powered by your knowledge & playbooks

    Tandem ingests your documentation, FAQs, and CSM strategies—turning them into automated, step-by-step guidance and contextual answers inside your product. Your best practices scale to every user, instantly.

    Results speak for themselves

    Tandem is trusted by industry leaders with millions of users across a wide range of industries.

    Want to learn more?

    Find out how Tandem can help your business drive success for your users, at scale.